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Cookie Policy

Last updated: December 2024

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

Similar technologies include web beacons, pixels, and local storage, which serve similar purposes to cookies.

2. How We Use Cookies

MonacScape uses cookies for various purposes:

  • Essential Functionality: Enable core website features and services
  • Performance: Analyze website usage and improve performance
  • Functionality: Remember your preferences and settings
  • Analytics: Understand how visitors interact with our website
  • Marketing: Deliver relevant advertisements and track campaigns

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They include:

Cookie Name Purpose Duration
session_id Maintains your session state Session
csrf_token Security protection against attacks Session
cookie_consent Remembers your cookie preferences 1 year
cart_data Stores your shopping cart items 7 days

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors use our website:

Cookie Name Purpose Duration
_ga Google Analytics - distinguishes users 2 years
_gid Google Analytics - distinguishes users 24 hours
performance_tracking Website performance monitoring 30 days

3.3 Functionality Cookies

These cookies enable enhanced functionality and personalization:

Cookie Name Purpose Duration
user_preferences Stores your site preferences 1 year
location_data Remembers your delivery location 90 days
language_setting Your preferred language 1 year

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements:

Cookie Name Purpose Duration
marketing_id Tracks marketing campaign effectiveness 90 days
ad_preferences Personalizes advertisements 1 year
social_media_pixels Social media advertising tracking 180 days

4. Third-Party Cookies

Some cookies are set by third-party services that appear on our pages:

4.1 Google Analytics

We use Google Analytics to analyze website usage. Google may use this data in accordance with their privacy policy.

4.2 Social Media Platforms

Social media platforms (Facebook, Twitter, Instagram) may set cookies when you interact with their embedded content.

4.3 Payment Processors

Payment processing services may set cookies to facilitate secure transactions.

4.4 Customer Support

Live chat and customer support tools may use cookies to maintain conversation context.

5. Managing Your Cookie Preferences

5.1 Cookie Banner

When you first visit our website, you'll see a cookie banner allowing you to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customize your preferences

5.2 Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy and security > Cookies
  • Firefox: Options > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Cookies and site permissions

5.3 Opt-Out Tools

You can opt out of certain tracking:

  • Google Analytics: Google Analytics Opt-out Browser Add-on
  • Advertising: Your Online Choices
  • Social Media: Adjust privacy settings on respective platforms

6. Impact of Disabling Cookies

Disabling certain cookies may affect your experience:

6.1 Necessary Cookies

Disabling these cookies may result in:

  • Inability to complete orders
  • Loss of shopping cart contents
  • Reduced security features
  • Poor website performance

6.2 Functionality Cookies

Disabling these cookies may result in:

  • Loss of personalized settings
  • Repeated location entry
  • Default language settings
  • Limited customization options

6.3 Analytics and Marketing Cookies

Disabling these cookies may result in:

  • Less relevant advertisements
  • Repeated marketing messages
  • Limited ability to track campaign effectiveness

7. Mobile Applications

Our mobile applications may use similar technologies to cookies:

  • Device identifiers: Unique identifiers for your device
  • Local storage: Data stored locally on your device
  • Push notification tokens: For delivering notifications
  • Analytics SDKs: Third-party analytics tools

You can manage these preferences through your device settings or app permissions.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes in technology
  • Legal or regulatory requirements
  • New features or services
  • Feedback from users

We will notify you of material changes by updating the "last updated" date and, where appropriate, providing additional notice.

9. Legal Basis

Our use of cookies is based on:

  • Necessary cookies: Legitimate interest in providing our services
  • Functionality cookies: Your consent or legitimate interest
  • Analytics cookies: Your consent
  • Marketing cookies: Your explicit consent

10. Contact Information

For questions about our use of cookies or this policy, please contact us:

Email: [email protected]

Phone: +44 20 7946 0958

Address:
MonacScape Data Protection Officer
123 Sushi Street
London, EC1A 1BB
United Kingdom

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Contact Info

123 Sushi Street
London, EC1A 1BB
United Kingdom

Phone: +44 20 7946 0958

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